I. General Regulations

1. Enforcement

The Florensia Team is responsible for the enforcement of the following rules.

Violation of the rules is being avenged by our support staff. They are authorized to ban players permanently from the game.

2. Hearing / Objection

Everybody has the right for a hearing on the part of the Head of Support if they feel unfairly treated by the administration of the support staff.

The applicant has to request the hearing with screenshots, a description of the incident (in electronical form) and a detailed proposal with the desired result.

Decisions of the Head of Support are definite and not refutable.

II. Behavioral Rules

Florensia has established the following rules regarding the behavior in general to secure a peaceful coexistence.

Respect the international community

You should always respect the fact that many different languages are spoken in the international Florensia community. On international servers, the obligatory language in the Shout Chat is English.

Do not killsteal! Do not hit monsters attacked by other players!

If you see another player who is not a member of your party attacks a monster, do not attack the same monster without asking the player who hit the monster first! If you accidentially hit the monster of another player, apologize and do not steal any items! We do not support killstealing and we are working on adding a system to the game that prevents killstealing.

No insults, flames, cursing and discrimination

To ensure a peaceful and enjoyable atmosphere in our games and our portal, you should not insult or flame other players. If you violate this rule, you will be treated according to our rules.

Don't spread rumors

Always stay with the truth! If you spread rumors about other characters, players, Scouts, GMs, GM Chiefs or Staff members, you can even become liable for it if someone you have spread bad rumors about sues you.

No fraud, but fairness

Be fair regarding every aspect of the game so everyone has the same chances. Agreements of any kind related to this have to be documented with screenshots and a detailed description.

Operators of official fansites

Operators of official fansites have an increased responsibility and they should take care that the rules are being followed on their websites as well.

Refrain from using illegal or discriminating names

Never use a name for a character, a guild or a chatroom that insults or discriminates people regarding their complexion, race, belief, derivation, language, political or religious views. Don´t use any names including sexual content!

No exploits

Do not take advantage of coding deficiencies.

No spam or flooding

Do not repeatedly post emotions or sentences, as other players might feel disturbed by that.

No botting or usage of cheats

Do not use additional tools/scripts which automatically activate skills or other cheats and tools which will help you playing the game more easily.

No hacked client

Do not modify the client. Every modification which affects the orderly operation of our servers, the client, the website and all associated servers is strictly forbidden.

No hacking and / or abuse of accounts

Hacking or otherwise getting hold of the long name and password of any account and changing things there without the knowledge and permission of the respective owner is forbidden. Do not distribute hacking tools, hacker websites, links and any kind of illegal software.

No trading or selling via eBay or goldsellers

Do not trade items / accounts / characters for real money or other proceeds. Trading accounts / characters for in-game items is prohibited as well. Do not buy the Florensia in-game currency ("Gelt") on any third-party website.

Propagation of information

Do not propagate your information e.g. personal information which could lead to your identification to others. The Florensia team will never ask you for your password.

III. Sanctions

All actions mentioned previously may result in legal tracing from the Florensia team. All accounts which are linked to aforementioned actions will be frozen for a specifically set period of time. Everyone who takes part in such actions will be sued from our side, because of data manipulation and other EDV-delicts without respect for their age, derivation, reasons, background or cause. All information about those people will be forwarded to our legal department without prior warning!

IV. Illegal Content

1. Definition of illegal content

Do not distribute pornographic, politically radical, discriminating or otherwise offensive content in or about the games and the portal. The Florensia team will not tolerate this kind of content and ban your account immediately after finding out about it.

2. Cooperation with authorities and prosecution

If you ever distribute forbidden content and the Florensia team gains knowledge of it including user reports, the Florensia team will forward all available information to the next police authority in charge. The Florensia team will provide every assistance needed to punish the person for providing illegal content.

3. Assistance for prevention

Please actively contribute to the prevention of illegal content in Florensia and on the portal and confidentially inform us if you find accordant content. Please try to give us detailed information (with screenshots if possible) on the forbidden content and send in all information possible in order to allow us a fast prosecution.

Version as of July 17, 2008