Scouts are your primary contact persons for game-related questions in the game. They will do their best to answer your questions and to help you with problems you may encounter in the world of Florensia. May it be a player who bugs you or an error in the game itself, Scouts will always try to help you or they will tell you where you can get accordant help.

You will immediately recognize Scouts in the game, because like Staff members and the Chiefs of Language Support, they also write red (in the Server Chat and in the General Chat) and they carry the name of the server.

If you have a problem and you are in need of a Scout, just take a look at the public or shout chat channels and ask for a Scout there.  You can also directly whisper a Scout anytime in case of a problem. If you want to talk to a Scout about another player, we recommend you to directly whisper the Scout. If you are asking for a Scout in the public chat, he will probably whisper you as well.

Please note that although the Scouts are trying to be everywhere all the time, it may be possible that sometimes, there is no Scout available in the game or that the Scouts who are online need to take care of other player's problems first.

Furthermore, please keep in mind Scouts cannot help you with all your problems and will sometimes have to refer you to our Ticket System. A Scout will never ask you for your password!

The Scout Team is always looking for backup, so don't hesitate to apply if you want to become a part of the team.

Please make sure you fulfill the following criteria before applying for a position in our Scout team:

• Age: 18, exceções serão feitas dependendo da qualidade da candidatura e a maturidade de conversação
• Language(s): Um ou mais dos idiomas oficialmente suportados: Inglês é um adicional, mas não é um requerimento absoluto
• Skills: Habilidade de se comunicar, amigável, capaz de trabalhar em equipe, flexibilidade, paciência, habilidade de trabalhar sob stress
• Technical skills: Conhecimento em IRC é um adicional, mas vontade para aprender usá-lo é um requerimento, conhecimentos gerais em uso de computados é um requerimento
• Regular presence in IRC, in the game
• Knowledge about the game: You should have seen more than the first island before you consider applying for the Scout Team

If you want to apply for a position in our Scout Team, please send us a ticket via the Ticket System. Please address your ticket to the "Applications" department.


The application should be written in your language and in English as well. We will not judge you by the level of your English, but you should be able to write and understand basic English.

• Your real name
• Your nickname / main character in Florensia
• Your date of birth
• Your gender
• Your mother tongue
• Other language(s) you speak, level of language knowledge (beginner / expert…)
• Your country and your timezone
• How long have you been playing Florensia?
• How would you describe your knowledge of Florensia, what are your specialties (e.g. a certain character class, quests or PvP...?
• Briefly describe why you want to become a Scout
• Briefly describe why we should pick you as Scout
• Please answer the following three questions like you would answer them for the users:
  
  • Where can I find Fungis?
  • Who or what is Lady Avery? Where can this thing be found?
  • Why is my name green and why is my friend's name red?

It may take some time until your application will be processed, but sooner or later, you will receive a reply whether you got taken. Thank you for your understanding.